Where do our devices come from?
Our devices come from European corporate fleets and carrier trade-in programs, and before reaching the shop they go through an industrial, documented inspection at a certified EU center.
The journey every device takes
You can buy a used phone in many places. The difference lies in one question most sellers don't answer: where was this device before?
In European company offices
Corporate phone and computer fleets, lease returns, carrier trade-in programs, unsold stock.
At a certified EU center
At an industrial refurbishment center working to ISO 9001, 14001, 27001 and 45001 standards.
Data wiped with a certificate
Software erasure using the method recommended by NIST and ISO. Every device that stores data receives an erasure certificate.
17-point inspection
Cameras, display, battery, sensors, connectivity, locks, water indicators — the same list for every device.
Cosmetic grading
Screen, frame, back — assessed from 40–50 cm for 15–20 seconds. The way you will see the device.
To you
Another check at our warehouse in Riga, then delivery. Free delivery to a parcel locker for small items in Latvia from 30 € (Unisend, Venipak) or from 50 € (all lockers).
What exactly is checked
One and the same list for every mobile device — not random sampling.
What this means for you
12-month warranty
For all used categories. When ordering you can add an extra 12 months of cover.
No hidden costs
We sell used items under the margin scheme — no VAT is added on top of the price.
Grades you can verify
Our grade descriptions follow the industry standard. Read them in full on the grading page.
Honest description of what's included
For every product we state: original box with accessories, no box, or with a stylus.
Why a used device is the greener choice — and by how much
There's a lot of talk about environmental benefits, but figures with sources are rarely shown. We start with what the manufacturer itself publishes.
The carbon footprint comes from production, not use
Apple publishes an environmental report for each model. A device's carbon footprint is almost entirely “paid” by the time it leaves the factory. How sparingly you use it changes only a small part. The only big lever is not having a new one made.
What this means in our case
The devices we sell come from company fleets and carrier programs — they had already been replaced and taken out of circulation. Every such device that goes back into use is one new device that doesn't have to be made.
What we don't promise. We don't plant a tree for every purchase and we don't call ourselves carbon neutral. Buying used is not zero impact — it is lower impact. The difference is that we can tell you exactly how much and from what source.
Source: Apple Product Environmental Report, 2024
Source: Apple Product Environmental Report, 2025
Source: ADEME (French Agency for Ecological Transition), 2022
Frequently asked questions
Is the device “refurbished” or “used”?
Most are used, fully tested devices with original parts — not rebuilt. We don't swap original parts for copies to improve looks. If a device has non-original parts, this is stated. The “New” and “Swap” grades are, respectively, an unused item and a manufacturer warranty replacement device.
Why aren't your devices the cheapest on the market?
Our price includes everything described above: certified processing, data erasure with a certificate, a 17-point inspection and a 12-month warranty. Where devices are accepted in bulk without a serious testing approach, the price can be lower — there the price covers the risk.
Could the previous owner's data still be on the device?
No. Data is erased by software using the method recommended by NIST and ISO, and every device that stores data receives a data erasure certificate. We also check that the device is not linked to any account.
Why is there sometimes no original box?
Devices from corporate fleets often come back without packaging. This doesn't affect the device's condition, but it does affect the price — that's why the “no packaging” option is cheaper. What's included is always stated on the product.
Can I get an invoice for a company?
Yes. Write to info@bigone.lv before or after placing your order.
See what we have available
Phones, tablets, laptops, smartwatches and desktop computers — all with a warranty.
View used devicesAnd what does that mean for the environment?
A device's environmental impact mostly comes from the factory. Every device that goes back into use is one new device that doesn't have to be made. The figures with sources are on a separate page.

