Delivery and payment

We aim to provide fast and convenient delivery across Latvia and the European Union. We start processing your order right after payment is received.

Delivery

• In Latvia: delivery to a parcel locker (Omniva, DPD, Venipak, Unisend). The delivery time is shown on each product page: items in our warehouse — up to 3 business days; used devices — up to 4 business days; items from Latvian suppliers — up to 5 business days; items from the supplier's warehouse in Poland — up to 16 business days (14 days to us + 2 within Latvia).
• Other countries: the delivery time depends on the country and the item — please contact us.
• Free delivery to a parcel locker for small items: in Latvia for orders from 30 € to Unisend and Venipak parcel lockers, from 50 € to any parcel locker (including DPD and Omniva); in Estonia from 32 € to Unisend and Venipak parcel lockers, in Lithuania from 32 € to Unisend parcel lockers, in Estonia and Lithuania from 42 € to any parcel locker; in Poland over 120 €, in other EU countries over 200 € or 250 € (depending on the country). Free delivery does not apply to courier delivery.
• Once your parcel has been shipped, you will receive an email with a tracking link.

• Affordable delivery prices:

  Latvia: Omniva: 2.87 € (free from 50 €), Venipak: 1.52 € (free from 30 €), Unisend: 1.63 € (free from 30 €), DPD: 3.09 € (free from 50 €)
  Estonia: Omniva: 4.86 € (free from 42 €), Venipak: 2.35 € (free from 32 €), Unisend: 2.40 € (free from 32 €), DPD: 5.09 € (free from 42 €)
  Lithuania: Omniva: 4.86 € (free from 42 €), Venipak: 2.78 € (free from 42 €), Unisend: 2.40 € (free from 32 €), DPD: 5.09 € (free from 42 €)

  Poland 10.90 € (free from 120 €)

  Sweden, Belgium, Czechia, Denmark, Germany, Luxembourg, the Netherlands, Slovakia, Finland, Austria 20.57 € (free from 200 €)

  Croatia, France, Hungary, Slovenia 27.83 € (free from 200 €)

  Bulgaria, Ireland, Italy, Portugal, Spain 35.09 € (free from 250 €)

• Courier delivery for oversized items — 9,50 € in Latvia, 18,00 € in Lithuania and Estonia. Items that do not fit in a parcel locker (for example, fridges, mini ovens, oil radiators) can only be delivered by courier — for such items only courier delivery is offered at checkout. Courier delivery is not available for items that fit in a parcel locker. We deliver oversized items only in Latvia, Lithuania and Estonia.
• If your cart contains other items together with an oversized item, the whole order is delivered by courier in one shipment (9,50 € in Latvia, 18,00 € in Lithuania and Estonia). If you would like to receive the other items in a parcel locker, please place them as a separate order.
• After receiving a courier order, we will contact you by phone to agree on the delivery time and confirm the address (floor, elevator, access). Permitted parcel locker sizes are here.

Payment

You can pay with:

• Bank cards (Visa, Mastercard, Maestro)
• Online banking (Swedbank, SEB, Citadele, Luminor)
• Apple Pay / Google Pay
• Bank transfer

All payments are processed securely over an encrypted connection, and we do not store your card details.

Additional information

• Prices include VAT.
• Orders placed on business days by 15:00 are usually shipped the same day if the item is in our warehouse. For other shipping times, see the product description.
• Orders with an item value below 10 € are subject to a small cart fee of 0,99 €.
• If you have any questions about delivery or payment, write to us at info@bigone.lv